A digital screening and demand-management tool, priority.you enables GP practices to triage patients into – or out of –  practices safely and effectively according to need.

In 2015, “27% of GP appointments were judged to have been appropriate for diversion or handled differently.”*

While acting as a gatekeeper for appointment bookings, the system is not designed to turn people away. For those who could be supported elsewhere, it offers a range of targeted self-care, social prescribing and community healthcare services as alternative options.

We’re currently undertaking a wide ranging study working directly with GP practices which is funded by Innovate UK. The aim is to further develop and refine the platform and establish long-term collaborative partnerships with NHS bodies and commercial organisations. Contact alison@prioritydigitalhealth.com if you would like to be part of the study.

*2015 Making time in General Practice

 

Online triage, easy demand management

A digital screening and demand-management tool, priority.you triages patients into – or out of – practices safely and effectively according to need. A short questionnaire identifies the most appropriate level and type of care before an appointment is made, enabling staff to address the most urgent concerns first.

Free up more appointments

One in six patients who visit a GP* could have received the same service or advice from either a nurse, wellbeing practitioner or other community healthcare professional. priority.you directs people to the right level of care upfront, so GPs can free up appointments and spend more time with those who need it most.

*According to an NHS Alliance and Primary Care Foundation study

Reduce unnecessary appointments

With each patient directed to the most appropriate level of care, GPs get more time to see those who really need it most.

Integrate all data and booking systems

Use the in-built priority.you patient management and booking system, or link in with one you’ve already got. The platform securely integrates with existing systems, including Emis and SystmOne, allowing for easy – more streamlined – patient management.

Connect with community services

Connect patients with a range of self-care, social prescribing and pharmacy services as alternative options – first – if they could be supported elsewhere. priority.you comes complete with an in-built social prescribing tool, clearly mapping out all available options in the local area.

Connect with community services

Connect patients with a range of self-care, social prescribing and pharmacy services as alternative options – first – if they could be supported elsewhere.

CUSTOMISED FOR YOUR GP SURGERY

Each surgery is different, which is why priority.you is tailored to individual requirements and team structures.

FEATURES

ONLINE PATIENT TRIAGE

A simple, easy-to-use questionnaire for patients to fill in their health queries and symptoms.

DEMAND MANAGEMENT

Capturing and prioritising on-the-day requests, enabling staff to address immediate, more urgent concerns.

FREE UP APPOINTMENTS

Improve patient flow – into and out of the practice – to allow GPs more time for people with complex needs.

SOCIAL PRESCRIBING

Connect patients with a range of non-clinical interventions with in-built digital social prescribing tools.

ENABLE SELF-CARE

Help patients to self care with a range of targeted apps, tools and online resources.

HIGHLY SECURE BACK-UP

Hosted in a highly-secure, purpose-built data centre in the UK, priority.you offers optimum data security.

APPOINTMENT BOOKINGS

A seamless transition from triage assessment to appointment booking.

INTEGRATE PATIENT RECORDS

Integrate with existing systems, including Emis and SystmOne, allowing for streamlined patient management.

SUPPORT AND STAFF TRAINING

A dedicated account manager will be available to answer any queries or concerns, with comprehensive training provided to all staff.

SIMPLE ONLINE SYSTEM

An easy-to-use system, with simple questions and intuitive design. Profiles are logged and stored, saving time on every visit.

FACILITATE BEHAVIOUR CHANGE

Help patients to self-care as much as possible via a range of social prescribing and community healthcare options.

24-HOUR PATIENT ACCESS

A 24-hour online system, allowing patients to log their symptoms and get immediate support and advice from wherever they are.

YOUR PRACTICE, YOUR SYSTEM

 A product that looks and feels like yours – tailored to your brand and accessed via your website.

SIMPLE DATA MANAGEMENT

Securely integrate with existing systems, including SystmOne, allowing for seamless data management.

CUSTOMISED FOR EVERY PRACTICE

Ability to customise the system to suit your practice’s needs, including localised resources, support options and staff availabilities.

ENHANCED PATIENT EXPERIENCE

Patient details are securely stored for every visit, allowing users to login and access care faster and more efficient each time.

YOUR SYSTEM, YOUR BRAND

Completely customisable, priority.you fits seamlessly in with your own practice website.

GEOLOCATION TECHNOLOGY

Connect patients with real-time information on a range of services and support in the local area.

SINGLE POINT OF ACCESS

Streamline reception with an online, single point of access – priority.you is your practice’s digital front door.

RELIEVE STAFF PRESSURE

More time, less pressure. With patients effectively triaged online, GPs can reduce unnecessary appointments.

INTEGRATION

PRIORITY.ME

Link with health and wellbeing assessment tool, priority.me – the complete digital solution for community wellbeing services.

 PRIORITY.SP

Connect patients to a range of local community services and activities with the priority.sp products and services.

INTEGRATE DATA AND SYSTEMS

Securely integrate a range of referrals and customer record systems all in one place.

IAPT DIGITAL THERAPY

Connect patients directly into Let’s Talk IAPT online psychological therapies.

MANAGING PATIENT DEMAND DIFFERENTLY

Participate in our Innovate UK funded feasibility study.

 

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